Orders will ship out within two business days of payment authorization, and will arrive 5-9 business days from the date shipped. Orders placed over the weekend or during a holiday may require additional time to process and ship.
| SHIPPING RATES (U.S.) | COST |
| USPS Standard - Orders $150 | FREE |
| Standard Ground | $15 |
| 3 Day Shipping | $25 |
| 2 Day Shipping | $30 |
| Next Day Shipping | $35 |
ORDER ARRIVAL
Arrival time with free shipping is not guaranteed. For guaranteed arrival time, please purchase an upgraded shipping option for an additional charge.
RETURNS & EXCHANGES
Items purchased from Linea Pelle at full price are eligible for a full refund or exchange if returned within 30 days of purchase. Original shipping charges are non-refundable.
Items purchased on sale are only eligible for store credit or exchange.
Items purchased as Final Sale are not eligible for a refund, exchange, or store credit.
Shipping charges are non-refundable, and we do not cover return/exchange shipping.
Damaged Items: Please contact Customer Service immediately if you receive a damaged item.
RETURN & EXCHANGE CONDITIONS
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Linea Pelle reserves the right to accept returns and issue refunds at our discretion.
All items purchased from Linea Pelle retail partners, must be returned to the retailer from which the product was purchased.
Returns should be sent via an insured carrier to:
Linea Pelle c/o Returns
Attn: Daisy
13200 S. Broadway
Los Angeles, CA 90061
**Any returns sent to our Corporate Office (2222 Barry Ave, Los Angeles, CA 90064) will be deducted $5.99 from your refund or store credit to cover the shipping back to our Fulfillment Center. Note: This will also add an additional 3-5 business days to the return process**
START YOUR RETURN BELOW! *Do not include the "LP" in your order #.*
WARRANTY
Linea Pelle guarantees all products to be free of damage for the first 90 days from the time of purchase, and will replace or refund in the event a problem occurs. After 90 days we will attempt to assist with repairs, including replacement hardware, to the extent the items or repair services are possible. Please note, Linea Pelle products are made of made of washed Italian leather. Animal skin is inherently prone to occasional blemishes and bruising. This tends to show more with light to medium color leathers, and only adds to the character of the casual vintage look of our products. Our items are treated with a post-construction enzyme wash, which creates a natural weathered look and fraying on the edges. These are not considered defective or damaged characteristics of our styles, and will not be accepted as such.
REPAIRS
For all repairs, proof of purchase from LineaPelle.com is required. If your item was purchased from a Linea Pelle retail partner, please contact the retailer about repairs.
To begin the repair process, please contact Customer Service at 1.800.770.0027 or email customerservice@lineapelle.com with photos of the damaged portion of your item. Note: If the item you are inquiring about is outside of our 90 day warranty a repair fee may be required.